Terms of Service

These Terms of Service govern your use of Cozyn.shop and purchases made through our online store. By accessing our website, browsing our products, or placing an order, you agree to these Terms to the extent permitted by applicable law.

Throughout these Terms, “Cozyn,” “we,” “us,” and “our” refer to Cozyn.shop.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website with the authorization of a parent or legal guardian where required.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, colors, dimensions, and other information.

However, the appearance of colors and textures may vary depending on your screen, device settings, lighting conditions, and other factors.

We may update product information or correct errors when reasonably necessary.

3. Prices

Product prices are displayed on our website and may be changed from time to time.

The price applicable to an order will generally be the price displayed when the order is successfully submitted, subject to correction of obvious errors and applicable law.

Any applicable taxes or other charges will be displayed during checkout where required.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where permitted by law, to refuse or cancel orders for legitimate reasons, including suspected fraud, payment authorization problems, inventory errors, pricing errors, or incorrect customer information.

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.

5. Payment

Customers must provide current, complete, and accurate billing and payment information.

Payments may be processed by third-party payment providers. Your use of those payment methods may also be subject to the applicable provider's terms and privacy practices.

6. Shipping

Cozyn provides free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are provided in good faith but are not guarantees.

Delivery may occasionally be affected by circumstances outside our reasonable control, including customs procedures, severe weather, transportation disruptions, carrier delays, public holidays, or incorrect delivery information.

Additional details are available in our Shipping Policy.

7. Returns and Refunds

Eligible products may be returned within 30 days in accordance with our Return & Refund Policy.

Free returns are available for eligible returns covered by that policy.

8. Website Availability

We aim to keep our website accessible and functioning properly. However, uninterrupted or error-free access cannot always be guaranteed.

We may temporarily suspend or modify parts of the website for maintenance, security, technical updates, or other legitimate operational reasons.

9. Intellectual Property

Unless otherwise stated, website content created or owned by Cozyn, including branding, text, graphics, design elements, and original website materials, is protected by applicable intellectual property laws.

Such content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization, except where permitted by law.

10. Third-Party Services

Our website may rely on third-party services, including payment processors, shipping providers, analytics services, and ecommerce technology providers.

We are not responsible for independent third-party websites or services beyond the extent required by applicable law.

11. Prohibited Activities

You may not knowingly use Cozyn.shop to engage in fraudulent activity, transmit malicious code, interfere with website security, violate applicable laws, infringe intellectual property rights, or attempt unauthorized access to systems or information.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Cozyn will not be liable for indirect, incidental, special, or consequential losses resulting from the use or inability to use our website or services.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or limits mandatory consumer rights.

13. Changes to These Terms

We may update these Terms from time to time to reflect operational, legal, regulatory, or service changes.

The latest version will be made available through Cozyn.shop.

14. Contact

Questions regarding these Terms may be sent to:

Cozyn.shop
102-3680 Rae Ave
Vancouver, British Columbia V5R 2P5
Canada

Phone: +1 (778) 822-8320
Email: support@Cozyn.shop