Contact Us

We’re always happy to hear from you.

Whether you have a question about a product, need help with an existing order, want information about shipping, or need assistance with a return or refund, the Cozyn customer support team is here to help.

Customer Support

Email: support@Cozyn.shop
Phone: +1 (778) 822-8320

Mailing Address:
Cozyn
102-3680 Rae Ave
Vancouver, BC V5R 2P5
Canada

When contacting us about an existing order, please include your order number and the email address used when placing your order. This helps our team locate your purchase and assist you more efficiently.

For return or refund requests, please contact us before sending any products back so that we can provide the appropriate return instructions.

We value clear communication and aim to respond to customer inquiries as promptly as reasonably possible.

Thank you for shopping with Cozyn.shop.